Three Things L&D Leaders Need to Know Today
with Dr. Troy Hiduke Campbell
“There is a lot of myths out there today in education.”
1. You CAN Hold Peoples’s Attention
If your trainings are personal, interactive, and mixed, people will stay engaged.
Things are different today, but if you understand the habits and core psychologies of people today, you can succeed with them and keep their attention for hours and hours. The PIM Model is a psychology model built to help you this.
2. You Need to Take Time To Warm Up Distracted Minds
If you begin with the right “portal,” the rest of training will be much more effective and engaging..
Portals are a model for that transitioning audiences into an experience by creating three distinct things scientists respectively call “anticipated utility,” “mindset shift,” and “narrative transportation” that each require slightly different cues to fully facilitate. Note most common “ice-breakers” are not quality portals.
3.Your People Need Better Human Fundamentals
If you want to do better at all the new stuff, you need your people to re-learn all the old stuff.
Today people struggle new challenges like using tech, not be because they lack tech skills but because they lack more essentials fundamental skills, such that what your people may need is what scientists call “cognitive scaffolding”. They need to master core human skills (e.g., communication, improvisation, and organization), that provide the scaffolding for applying advanced skills (e.g., tech, AI, data) properly.
Dr. Troy Hiduke Campbell is a psychology researcher, former Walt Disney Imagineer, Duke University PhD, and Oregon business professor.
At On Your Feet, he serves as our chief scientist where he designs many of our curriculums and consults for L&D leaders.
Also at On Your Feet, he leads ideation workshops, teaches fundamental skills trainings including storytelling, and runs the advanced The Science of Now . . . series.
